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DomainEscrow.com and JJN Solutions Law, PLLC

Frequently Asked Questions

Answers about how our domain escrow and transfer services work, what they cost, how long each step takes, and how we protect both sides of a transaction. If your question isn’t here, call 888-897-0886 or email todd@jjnsolutions.com.

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Section 1

The Basics

What is DomainEscrow.com?

DomainEscrow.com is a domain name escrow and transfer service operated by JJN Solutions Law, PLLC, a licensed law firm. We act as a neutral third party between a buyer and a seller: we hold the money (and in some cases the domain itself) until both sides have done what they agreed to do, then we complete the exchange.

We handle domain name transactions only. We are not a general-purpose escrow service.

Why use an escrow service at all?

Domain transactions have a structural trust problem: whoever moves first is exposed. If the buyer pays first, the seller may not transfer. If the seller transfers first, the buyer may not pay. Neither party wants to go first.

An escrow agent removes that problem. The money sits with a neutral party who releases it only when the domain has demonstrably changed hands.

What is the difference between the Domain Transfer Service and the Domain Escrow Service?

Both hold the buyer’s funds in our attorney trust account. The difference is whether we also take custody of the domain.

 Transfer ServiceEscrow Service
Funds held by usYesYes
Domain held by usNo — seller transfers direct to buyerYes — into a neutral JJN-controlled account
CostLowerHigher
Best forStraightforward sales where both parties are cooperativeHigher-value domains, unfamiliar counterparties, or where the buyer wants maximum protection

Full details: Transfer Service · Escrow Service

Which service should I choose?

If the two parties know each other, or the amount is modest, the Transfer Service is usually sufficient and costs less.

Choose the Escrow Service when the domain is valuable enough that you want it out of the seller’s control before any money moves, when the parties are strangers, or when either side has expressed concern about the other performing.

If you’re unsure, call us before initiating. We’ll tell you honestly which one fits.

Is there a minimum transaction size?

No. There is no minimum transaction amount for any service or transaction type.

Minimum fees do apply, however — $350 for the Transfer Service and $600 for the Escrow Service. On a small transaction the fee will therefore represent a larger percentage of the total. Our cost to run a $2,000 transaction is very nearly the same as a $50,000 one: the same agreement, the same trust accounting, the same verification steps.

Do you handle transactions outside the United States?

Yes. We accept international bank wires, and foreign sellers can provide a W-8BEN or W-8BEN-E in place of a W-9 for tax reporting purposes.

All transactions are denominated in U.S. dollars and governed by the laws of the District of Columbia.

What kinds of transactions can you handle?
  • Outright purchase — buyer pays once, domain transfers, done.
  • Lease-to-own — buyer pays monthly toward ownership, with the domain transferring once all payments are made.
  • Straight lease — lessee rents use of the domain for a term, with no ownership transferring at any point.
Section 2

Fees & Payment

What do you charge?

Domain Transfer Service

Transaction amountRateMinimum fee
Up to $200,0001.7%$350
$200,001 – $2,000,0000.9%$3,400
$2,000,001 and above0.78%$18,000

Domain Escrow Service

Transaction amountRateMinimum fee
Up to $200,0002.9%$600
$200,001 – $2,000,0001.9%$5,800
$2,000,001 and above1.3%$38,000

Use the fee calculator for an exact figure on your transaction.

Who pays the service fee — buyer or seller?

Whoever the parties agree. You record this when you initiate the transaction, and it is written into your agreement.

  • Buyer pays — the fee is added to the purchase price, so the buyer deposits price plus fee.
  • Seller pays — the fee is deducted from the seller’s payout.
  • Split 50/50 — half each, handled both ways.
  • Broker pays — deducted from the broker’s commission.

The fee calculator will show you what each party pays or nets under any of these arrangements.

Are there other fees besides the service fee?

Yes — fees charged by the financial institutions that move the money. These are in addition to the service fee and are paid by whoever is sending the funds.

Payment methodFee
Bank wire transfer (domestic or international)$20 flat per wire
ACH1% of the transaction amount
CryptocurrencyNetwork fees, borne by the sender
Debit / credit card (advance approval only)2.9% — American Express 3.5%
On larger transactions, wire is almost always cheaper. Because the ACH fee is a percentage, a $500,000 transaction costs $5,000 by ACH but $20 by wire. We’ll flag this before you send anything, but it’s worth knowing upfront.
What payment methods do you accept?
  • Bank wire transfer, domestic and international
  • ACH
  • Cryptocurrency — only where the seller expressly agrees to accept it and the buyer pays in the same cryptocurrency

Debit and credit cards are not accepted as a matter of course. They may be permitted only where we approve the method in writing in advance.

Why don’t you take credit cards normally?

Chargebacks. A card payment can be reversed by the cardholder for months after the fact. If we’ve already released funds to a seller and transferred a domain, a reversed payment leaves the firm carrying the loss. Wire and ACH are far harder to unwind, which is why they’re the default for escrowed funds.

Are your fees refundable?

No. Once paid, escrow fees are non-refundable, including where a transaction is later cancelled by agreement of the parties.

The one exception is where we cancel the transaction because of our own error, in which case fees are returned.

Is the fee calculator’s number final?

It’s an accurate estimate based on our published schedule, and in the great majority of cases it is exactly what you’ll pay. We verify the figure by hand when your transaction comes in, and if anything differs we tell you before you commit to anything.

Section 3

The Process

What actually happens, step by step?
  1. A party initiates. Buyer, seller, or broker submits the transaction terms through our website.
  2. Everyone is notified. All parties receive an email with the full terms and are asked to reply confirming they agree.
  3. The agreement is issued. Once both sides confirm, we send the Domain Transfer & Escrow Agreement for electronic signature, along with a list of what we need from each party.
  4. Funds are deposited. The buyer wires funds into the JJN Solutions attorney trust account. We confirm receipt to everyone.
  5. The domain moves. Under the Escrow Service, the seller transfers the domain to our neutral account first, then we pass it to the buyer. Under the Transfer Service, the seller transfers directly to the buyer.
  6. Inspection period. The buyer has 5 business days to confirm they have full administrative control.
  7. Funds are released. The next business day after the inspection period closes, the seller and broker are paid.
How long does a transaction take?

For a cooperative outright purchase, typically one to two weeks end to end. The variable parts are how quickly parties confirm terms and sign, how quickly the buyer wires funds, and how quickly the registrar processes the transfer.

The fixed parts are: buyer has 5 business days to fund after signing, seller has 3 business days to unlock the domain after funds are confirmed, the inspection period is 5 business days, and payout is the next business day after that.

Registrar-side transfers between different registrars can add several days that are outside anyone’s control.

What is the inspection period?

After the domain has been transferred, the buyer gets 5 business days to verify three things: that the domain is in their registrar account, that they have full administrative control of it, and that it matches what the seller described.

If the buyer raises no written objection before the period expires, the transfer is deemed accepted and funds release. The buyer can also confirm acceptance in writing to close it out early.

The inspection period cannot be extended without written consent from all parties and from us.

When exactly does the seller get paid?

The next business day after the inspection period closes without objection, or the next business day after the buyer confirms acceptance in writing — whichever comes first.

Brokers are paid at the same time as sellers.

When should the seller unlock the domain?

Not until we tell you to. Do not unlock the domain or release the EPP/authorization code when you first hear from us.

We request it only after the buyer’s funds are confirmed in the trust account. From the moment we send that notice, the seller has three business days to unlock and provide the code.

Any request to unlock earlier did not come from us. Call 888-897-0886 to verify.

What information do you need from me?

From the seller: full legal name or entity name, mailing address, phone number, a completed W-9 (or W-8BEN/W-8BEN-E if foreign), confirmation of the registrar holding the domain and the account email, and bank details for the payout.

From the buyer: full legal name or entity name, mailing address, phone number, and the registrar plus account email where you want the domain delivered.

From a broker: the same identity details, a W-9, confirmation of the commission and which side it comes from, and payout bank details.

We will never ask you for a password, PIN, or two-factor authentication code. Confirming your registrar and the account email is all we need to move a domain. Anyone asking for more is not us.
Why do you need a W-9?

We’re disbursing funds to you, which creates a tax reporting obligation. The W-9 gives us the taxpayer identification number required to report it correctly. Foreign sellers provide a W-8BEN or W-8BEN-E instead.

Buyers don’t need to provide one, since they’re paying rather than receiving.

Can I cancel a transaction after starting it?

Yes, at any point before funds are released, with the written consent of all parties. Funds are returned to the buyer less any escrow fees already earned, which are non-refundable.

We can also cancel a transaction ourselves if a party fails to comply with the agreement, if there’s reasonable suspicion of fraud or misrepresentation, if the transaction would break the law, or — for outright purchases — if it isn’t completed within 60 days of signing.

Section 4

Lease-to-Own and Straight Lease

How does lease-to-own work?

The buyer makes monthly payments toward the purchase price, optionally after a down payment at signing. The seller keeps legal ownership throughout. Once every payment has been received and confirmed, the domain transfers to the buyer.

Maximum term is 48 months.

What does lease-to-own cost?

The standard service fee from the schedule above, plus a 1.9% administration fee included in each monthly payment. That covers the ongoing escrow management across the life of the lease.

The calculator will show you the exact monthly figure including the administration fee.

Can the buyer pay off a lease-to-own early?

Yes. There is no prepayment penalty. The remaining balance can be paid in full at any time, and we’ll then facilitate the transfer as normal.

What happens if a lease-to-own payment is missed?

If a payment is more than 10 days late, the seller may issue a written notice of delinquency. The lessee then has 15 calendar days from that notice to bring the account current, including any late charges.

Cure within that window and the agreement continues as if nothing happened — no default is recorded.

Fail to cure and the seller may declare default, at which point prior payments are forfeited, the licence to use the domain is revoked, and the seller may pursue other remedies.

How is a straight lease different?

A straight lease is a rental. The lessee gets a limited, non-exclusive, non-transferable licence to use the domain for the agreed term. No ownership interest transfers at any point. At the end of the term all rights revert automatically to the owner unless a written renewal is signed.

What does a straight lease cost?

A $395 one-time setup fee, plus 3.5% of each monthly lease payment. Lease payments and the setup fee are non-refundable.

Can a lessee sublease the domain or point it wherever they like?

No on both counts, without written permission.

The lessee must get the owner’s written approval for the intended use — the nature of the website, business, or content going on the domain. And the lessee may not assign, sublicense, sublease, rent, or otherwise let a third party use or benefit from the domain without written consent from both the owner and us.

Unauthorised subleasing is a material breach: rights terminate immediately, amounts paid are forfeited to the extent the law allows, and liquidated damages of $10,000 apply.

Who is responsible if a leased domain attracts a trademark complaint?

The lessee. Under the agreement, the lessee indemnifies both the domain owner and JJN Solutions Law, PLLC against claims arising from their use of the domain — including UDRP proceedings, trademark disputes, cybersquatting claims, and any content or business operated on it. That obligation survives the end of the agreement.

Section 5

For Brokers

Can a broker initiate a transaction?

Yes. Select Broker as your role when you start a transaction and you’ll be asked for both the buyer’s and the seller’s details. Both parties are notified independently and asked to confirm the terms.

How and when is a broker’s commission paid?

At the same time as the seller’s proceeds — the next business day after the inspection period closes without objection, or after the buyer confirms acceptance in writing.

You’ll be asked to confirm the commission amount and which side of the transaction it comes from, and that must match what the buyer and seller have agreed. If you’ve agreed to pay part of the service fee, it’s deducted from your commission at disbursement.

Is the broker a party to the agreement?

Yes. Brokers have their own signature block on the Domain Transfer & Escrow Agreement. You are not, however, responsible for the performance of either the buyer or the seller — we remain the neutral escrow agent throughout.

Section 6

Security & Fraud Protection

How do I know an email is genuinely from you?

Every legitimate email from us comes from an @jjnsolutions.com address. Check the sender domain carefully — lookalike domains with an extra letter or a swapped character are the standard trick.

We will never, under any circumstances:

  • Ask for a password, PIN, or two-factor authentication code
  • Ask a seller to unlock a domain before funds are confirmed in escrow
  • Send you new, updated, or corrected wire instructions

If you receive anything matching that description, do not act on it. Call 888-897-0886 and confirm with us directly.

What is wire fraud and why do you keep warning about it?

Because it is the single most common way people lose money in domain transactions. The attack is simple: a fraudster monitors or spoofs an email thread, then sends what looks like a routine follow-up containing different bank details. The buyer wires to the wrong account and the money is usually unrecoverable within hours.

Our defence is that our wire instructions never change. Any email suggesting they have is fraudulent, no matter how convincing it looks. Always call to verify before sending funds.

How do you verify payout bank details?

We call you at the phone number on file and verbally confirm the account details before sending anything. We do this on every transaction, and we do not skip it because someone is in a hurry.

Where is my money actually held?

In a regulated attorney trust account maintained by JJN Solutions Law, PLLC, governed by the professional rules applying to attorney trust accounts in the jurisdiction where the firm is licensed.

Those rules are stricter than what applies to a non-attorney escrow provider: client funds must be segregated from firm operating funds, meticulously accounted for, and are subject to professional oversight.

Is my transaction information kept confidential?

Yes. All parties agree to keep the terms confidential except as required by law or court order, or as necessary to enforce the agreement. We may disclose information about a transaction where required by law or by the professional responsibility rules governing attorneys.

Section 8

If Something Goes Wrong

The buyer says they never got full control of the domain.

Raise it in writing during the inspection period. Funds go on hold, nothing is released, and we work with both parties to sort it out. Most cases are a registrar-side administrative issue rather than bad faith, and are resolved within a day or two.

If it can’t be resolved, the dispute process applies.

The seller has stopped responding.

Tell us. We’ll attempt contact through every channel on file. If the transaction can’t be completed, funds are returned to the buyer less any non-refundable fees already earned. For outright purchases, we may cancel a transaction that hasn’t completed within 60 days of signing.

I received an email asking me to send funds to a different account.
Do not send anything. That email is not from us. Our wire instructions do not change, ever. Call 888-897-0886 immediately and let us know — it means someone is targeting your transaction, and the other party needs warning too.
I made a mistake in my submission — wrong amount, wrong domain, wrong email.

Just reply to the confirmation email and tell us what’s wrong. Nothing proceeds until both parties confirm the terms, so a mistake caught at this stage costs nothing. We’ll correct it and reissue.

I never received my confirmation email.

Check your spam folder first. If it isn’t there, email todd@jjnsolutions.com or call 888-897-0886 and we’ll resend.

One known cause: if two roles in the same transaction were given the same email address, only one of the two notices will arrive. Tell us and we’ll sort it out.

Can I talk to a human?

Yes, and we’d encourage it on anything substantial. Todd Ryantodd@jjnsolutions.com or 888-897-0886.

Still have a question?

Call 888-897-0886 or email todd@jjnsolutions.com. We’d rather answer a question before a transaction starts than untangle a misunderstanding afterwards.

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